WARRANTY AND OBLIGATION: Aispire™ warrants to the first non-dealer purchaser of any of its luminaire products that they are to be free from defects in material and workmanship as detailed below:
Aispire™ products (as defined by products offered on https://www.aispire.com) carry a ten (10) year warranty on 12V electronics, five (5) years on 120V electronics, five (5) years on outdoor finishes on aluminum housings, ten (10) years on outdoor finishes on brass housings. Stainless steel finishes are warranted for lifetime under normal use.
Although Aispire™ uses the best available materials and does extensive testing for finish endurance, some fading or chalking may occur and is considered normal. For coastal locations, some corrosion and/or deterioration is considered “normal wear” in this environment. Therefore, any finish claim due to coastal environment conditions is not applicable to our warranty. If a product is defective, all efforts will be made to correct the problem in the field. If the problem cannot be resolved, an RGA number will be issued. Aispire™ obligation is expressly limited to repair or replacement, without charge, at the Aispire™ factory after prior written return authorization has been granted. Aispire™ obligation under this warranty shall not extend beyond the distributor’s initial purchase price of the product and accordingly any consequential damages or labor costs arising out of a defect are expressly excluded.
This warranty shall not apply to products that have been altered, improperly installed, mishandled or misused. Notice of a defect in writing must be received by Aispire™ within (5) years from the date of purchase (or according period of time as outlined by material). Excluded from warranty are all battery backups, and any 3rd party component which carries its own manufacturer’s warranty. Note: Aispire™ product warranty applies only to purchases from authorized Aispire™ distributors. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ENGINEERING CHANGES: Aispire™ retains the right to modify the design and specifications of our products at any time as part of the company’s continuous improvement program.